Understanding kitchen trends, design types, uses, work zones and features.
How to structure a design
Ergonomics of a kitchen
Pitfalls and observations
Taking accurate measurements
Creative solutions to customer problems
Inspiration and your reference guide
Design flair
Producing your own kitchen design to a specific customer brief
Day Two – How to Effectively sell your Design
Structuring the sale
Sales psychology
First impressions: Conduct, etiquette, presentation
Understanding different customer types
Presenting and selling the design
Presenting the price and reading the room
Common objections and solutions
Revisiting your design
How to close the deal
Please Note:
Accommodation isn’t included in the price of the course. Lunch will be provided. Any dietary requirements must be made clear before the course. The design and sales course requires you can use stairs as the room is located on a 1st floor. Special arrangements can be made if prior notice is given to accommodate any disabilities.
